Built for all sizes of businesses

Easy setup | Transparent pricing

Pricing

Startup

Free

100 customer contacts

3 users

100 broadcast messages

5 automation rules

3 messaging channels

500 products in Custom Catalog

Pro

US$ 1188

per year

2,000 customer contacts

3 users

5,000 broadcast messages

10 automation rules

5 messaging channels

Zapier & Integromat integration

1000 free WhatsApp service conversations

500 products in Custom Catalog

Premium

US$ 3600

per year

10,000 customer contacts

5 users

Unlimited broadcast messages

Unlimited automation rules

10 messaging channels

Zapier & Integromat integration

Analytics dashboard

Priority support

1000 free WhatsApp service conversations

API integration

500 products in Custom Catalog

Enterprise

Custom

Customized number of customer contacts

Unlimited broadcast messages

Unlimited automation rules

Unlimited messaging channels

Zapier & Integromat integration

Analytics dashboard

Priority support

Onboarding support

Salesforce integration

Shopify integration

1000 free WhatsApp service conversations

Green tick for eligible WhatsApp Business accounts

Custom Catalog

Features
STARTUP

Free

PRO
US$ 79
per month

MOST POPULAR

PREMIUM

US$ 299
per month

ENTERPRISE

Inbox and contacts

Customer contacts

100

2,000

10,000

Custom

Included users
3
3
5
Custom
Additional users
Add-on
Add-on
Custom
Broadcast messages
100
5,000
Unlimited
Custom

Automation rules

5
10
Unlimited
Custom

Role access management

Web and mobile applications

Internal notes

Quick replies

Chat labels

Facebook and Instagram posts replies automation

Advanced team settings

WhatsApp QR code

Add-on

Add-on

Channels

Number of channels

3

5
10
Unlimited
WhatsApp Business API
Instagram Business
SMS
Live Chat
Official WeChat

Line Business

Viber

Telegram

Apps and integrations

Custom Catalog

Facebook Lead Ads integration

Zapier & Integromat integration

API integration

Salesforce integration

Add-on

Add-on

Shopify integration
Add-on
Add-on
HubSpot CRM integration
Add-on
Add-on
Payment integration

The actual fixed fee (3.4% + USD 0.3~0.4) will be charged in your local currency, and the actual amount depends on the country.

Add-on
Add-on
Data and security
Analytics dashboard

Export analytics data

WhatsApp chat history backup
Service-level agreement (SLA)
Enterprise-level contact masking

Add-on

Add-on

Support and services
Online documentation
Email support
Onboarding support
Chat support
Priority support
Dedicated Customer Success and onboarding training

Add-ons
Build the perfect SleekFlow solution by customizing your plan with add-ons

PRO

per month

PREMIUM

per month

Additional user

US$ 19

US$ 39

Add-on phone number

US$ 15

Additional 2000 customer contacts
US$ 49
Unlimited messaging channels
US$ 199
Enterprise-level contact masking
US$ 99
Shopify integration
US$ 49
Payment integration
US$ 99
HubSpot CRM integration
US$ 199
Salesforce CRM integration
Salesforce Marketing Cloud
Salesforce Commerce Cloud
Support plans
Support plans

Get additional support to scale your business.

Onboarding support

A dedicated onboarding experience and guidance tailored to your business needs.

FREE FOR YEARLY PRO, PREMIUM AND ENTERPRISE PLAN

US$ 499

one-off

SleekFlow account setup

Facebook Business verification

Official WhatsApp API application

1-hour user training session

Onboarding support

Unparalleled support experience and timely response from our dedicated team of experts.

US$ 99

per month

Priority response time

Response time within 2 to 3 hours

Support available on Mondays – Fridays 9 a.m. – 6 p.m. Hong Kong Time (HKT)

Technical support

A dedicated escalation channel via service ticket, direct message and additional callbacks

Third-party software support

Configuration guidance and troubleshooting assistance
**Priority Support shall be billed yearly.

Chatbot and automation setup support

Additional support and unique automation setup tailored to your business needs.

1-hour consultation with our localized expert to discuss your ideal workflow

Tailored workflows, automations, routing rules based on what you and your customer needs

Customized workflow for various scenarios including:

customer onboarding

lead nurturing

member journey

abandoned shopping cart reminder
product recommendation

2 rounds of revisions and UAT to ensure SleekFlow fits perfectly for you and your business

API FOR ISV & ENTERPRISES

Messaging API for WhatsApp Business

Connect your enterprise system to WhatsApp using SuperChat’s programmable messaging API. Build a native experience
with WhatsApp, such as using it as a shopping assistant or sending one-time passcodes (OTPs), 2-factor authentication (2FA) messages,
notifications, and more via a WhatsApp Messaging verified by Meta.

Embed WhatsApp messages into workflows on any apps or services

Retain control over customer behavior

Priority Support escalation for yearly plan users

Frequently Asked Questions

Do I need to pay for WhatsApp Business API?

Yes. To set up WhatsApp Business API through SuperChat, you will need to pay API provider fee and a WhatsApp messaging fee that is charged per conversation. For all yearly subscribers, onboarding support will now include expert guidance throughout the completion of the official WhatsApp Business API application process, SuperChat account setup, to the management of Facebook Business Verification, along with a setup of Chat Flow in your account.

Can I use WhatsApp Business API without subscribing to SleekFlow?

When you exceed your customer contact limit, you will no longer be able to send messages to your contacts until the limit has been increased by upgrading your subscription plan or purchasing the Additional Contacts add-on at $49 USD monthly.

What happens if I reach the customer contact limits?

When you exceed your customer contact limit, you will no longer be able to send messages to your contacts until the limit has been increased by upgrading your subscription plan or purchasing the Additional Contacts add-on at $59 USD monthly.

What qualifies as a broadcast message?

Any messages sent using SuperChat’s Broadcast or Automation feature will count as a broadcast message. 

Does SuperChat offer onboarding support?

Yes! All yearly plan users will receive free onboarding support which includes guidance on WhatsApp Business API application and Facebook Business verification & SuperChat account setup.

Is there any add-on for additional customer contact limits?

Yes, you may purchase the customer contact add-on at $59 USD monthly. If you have a large number of contacts, get in touch with us for a tailored plan!

What happens if I reach my limit for broadcast messages?

You will not be able to send broadcast messages once the limit is exceeded. Feel free to increase the limit based on your usage.

Are there additional charges for each instant messaging channel added?

Most instant messaging channels do not have additional charges. However, some channels such as SMS and WhatsApp may incur additional fees for API setup and message quotas. Contact us to learn more!

What are the available methods of payment?

We accept all major credit cards through our accredited payment gateway partner, including OPN and Stripe. We also offer alternative payment methods for invoices. Talk to our team to learn more.

Can I cancel anytime?

Plans can be cancelled at any time without incurring any cancellation fees and will no longer be renewed at the next renewal date. 

What is Priority support?

Access our technical support with a dedicated escalation channel where issues can be resolved via service tickets and/ or direct messaging. Your queries will be prioritized, and responses will be received in two to three hours as long as it falls from 10 am to 5pm (UTC/GMT: +8:00) from Monday to Friday. 

Grow your business with SuperChat

Assist you in Database2Profit.